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Jobs at Serif Systems Limited.

Junior Field Service Engineer

Junior Field Service Engineer

Are you an aspiring techie looking for a job with an IT company where you can show off your existing skills and develop in new areas?

The Company

We are a busy IT company who have been supporting clients for 25+ years. Based in South Leeds, we are ideally positioned to support customers in person in and around Yorkshire and via remote desktop and telephone support we go much further afield.

Our main areas of support are around Domain and Network management, Mac and Windows desktop support and 365 systems management, along with all the usual Microsoft Office Software, networking and general IT systems.

If you’re looking to join us and think you may have the required experience to strengthen our team, we’d love to hear from you.

The Role

The job involves supporting our site engineers from the office and helping solve customer IT issues and requests remotely. The successful candidate will respond to initial customer support tickets and internal work orders, assistance will initially be given to develop your skills to enable you to handle these duties with a view to you becoming self-sufficient in more initial workload duties. A background in helpdesk/customer services would be an advantage but an excellent telephone manner and ability to take on new technology is essential.

We are on the lookout for a confident hands-on junior engineer who loves learning new things. In particular, we are looking for someone who is very keen to learn and develop their knowledge through servicing several customer sites on field service calls throughout Yorkshire as well as remote support from our offices.

Work includes supporting our customers on:

  • Windows Servers and Desktop, Mobile OS (setup and maintenance)
  • Maintain and configure laptops, desktops and mobile devices
  • Networking, switches, routers and firewalls, DNS, DHCP, TCP/IP configurations.
  • Email, Desktop user applications, Anti-Virus
  • IT Hardware / Printers and Scanners
  • MS 365 and Office
  • PC and Apple device support
  • IP Telephony Systems
  • Software / Hardware installs and upgrades
  • Data Backup
  • Product testing, customer support and troubleshooting

 

 

Requirements:

  • A great telephone manner
  • A car and driving license
  • Can think through problems, troubleshoot systematically and escalate as required
  • Strong eye for detail and focus on accuracy
  • Highly organised with an ability to self-manage projects to deadlines
  • Ability to communicate effectively with stakeholders, making complex problems easily understood
  • A good understanding of IT security
  • Good documentation and record keeping standards

Duration: Permanent | Location: Leeds LS27 | Start Date: ASAP

Salary Depending on Experience

Job Types: Full-time, Permanent

COVID-19 considerations
We are taking all recommended COVID-19 precautions.

Serif Systems Ltd have a policy of not using employment agencies for recruitment of staff.

PHP/Laravel Developer

PHP/Laravel Developer (Office based) Morley

Salary Negotiable on Experience – Full-time, Permanent – Immediate start

Join our small, dedicated team at Serif, where you will be reporting to the Senior Developer in the team. We have been providing web services to local and national clients for over twenty years.

Located in Morley, South Leeds, we are handy for the M62/M621, East West motorway network and of course the M1. You would be working on an interesting mix of projects, both maintaining legacy CMS-based sites.

There’s never a dull moment as you get to have great variety in your roles and technologies applied, as well as input into direction for new projects.

Experience Required
You will have had a minimum of 2 years commercial PHP development experience

Skills Required
* PHP
* Experience of PHP Frameworks (especially Laravel)
* JavaScript
* CSS 3
* SASS
* HTML 5
* Git/Subversion VCSs

Skills Beneficial
* Amazon Web Services
* WordPress
* MySQL
* jQuery
* Node.js
* Linux/Apache/NGINX

Serif Systems Ltd have a policy of not using employment agencies for recruitment of staff.

PHP/Laravel Developer

WordPress Developer (Office based) Morley

Negotiable on Experience – Full-time, Permanent – Immediate start

RESPONSIBILITIES
Maintain and update WordPress websites, working within the development team.

TECHNOLOGIES
WordPress/Elementor/MySQL/Linux

You need to be familiar with the following:
WP Cli
Themes & Child themes
OOP inc Singletons
Linux Bash Shell
Troubleshooting WordPress
Comfortable using actions, filters and hooks
Understand Taxonomies & Tags and their differences.
Understand and setup CPT’s

We are looking for an enthusiastic WordPress Developer, working within our growing development and design teams. The design team will be responsible for building the design and content using Elementor and will need to rely on you to deal with technical issues as well as managing WordPress plugins.

You will be eager to learn new technologies and apply them in a working environment. We are looking for someone equipped with WordPress experience to update and manage our customer websites.
Join our small, dedicated team at Serif, we have been providing bespoke web & app services to local and national clients for over twenty years.

Located in Morley, South Leeds, we are handy for the M62/M621, Leeds and Bradford.

Serif Systems Ltd have a policy of not using employment agencies for recruitment of staff.