The future is already here
You may have heard people talking about ‘normal’ phone lines being discontinued soon. Well its already happened in a number of areas and it could be happening in yours in a matter of months.
Serif are IP Telephony and Cloud Hosted Phone System Specialists (quite a mouthful). We specialise in supporting SMBs and understand how important it is that you get a good return on investment. That’s why we have a range of options which we can tailor to you to ensure your business stays contactable.
Contact Us to arrange a free consultation with one of our telephony experts and discover how we can keep your business connected with modern, reliable, cost-effective solutions.
Cloud hosted phone systems& IP telephony solutions
At Serif, we provide modern, flexible IP Telephony and Cloud Hosted Phone services designed to transform the way your business communicates. Whether you’re a single-site company or a national multi-site organisation, our tailored voice solutions make staying connected easier, more cost-effective, and future-proof.
We specialise in Voice over IP (VoIP) and data solutions, offering consultancy to help you understand the wide range of options available. With traditional phone lines being phased out across the UK, upgrading to a hosted phone system ensures your business stays competitive, efficient, and always contactable.
Why choose ourIP Telephony solutions?
Our cloud-based voice services are packed with features that deliver flexibility and efficiency for businesses of all sizes. By switching to VoIP and hosted voice, you can:
Cut call costs with significant savings compared to traditional phone lines.
Create virtual and remote office environments, ensuring your team can work from anywhere.
Make free internal calls between different sites, no matter the distance.
Seamlessly transfer calls between devices – from desk phones to mobiles – without interruption.
Enable hybrid and remote working, supporting today’s flexible business environment.
Record inbound and outbound calls, helping with training, compliance, and quality control.
Receive voicemail by email, so important messages are never missed.
Use non-geographic numbers, ideal for customer support or technical helplines.
IP telephony does not restrict your phone calls to the office. With a choice of the latest handsets and easy-to-use mobile applications, our hosted phone systems give your business a professional edge while simplifying management. You’ll no longer need expensive on-site equipment or complicated maintenance – everything is securely managed in the cloud.
Whether you’re looking to reduce costs, improve collaboration, or enable staff to work more flexibly, Serif’s IP Telephony and Cloud Hosted Phone services provide a scalable solution that grows with your business. With a choice of the latest handsets and mobile applications, hosted voice has many benefits to your business.
Benefits to your business
Cost Savings
Simplied costs, cheaper call charges, inclusive minute bundles
Fixed Costs
Minimal CAPEX. Fixed monthly OPEX
Scalability
Provides flexibility for increased and decreased levels of users
CRM Integration
Connect to your CRM and enable click to dial services
Remote Working
Add remote sites with PBX like services for a fraction of the cost
Disaster Recovery & Resilience
Provides inclusive disaster recovery options to maintain communication into your business at all times
Administrator Access
Web Portal based management control centre for IT managers and Administrators for immediate adds, moves and changes
Reporting & Statistics
Visibility of all inbound and outbound call statistics per user / per department
Number Portability
Maintain all the same numbers
Call Recording
Recording of all inbound and outbound calls with cloud and local storage
Plug & Play
Pre-configured handsets that can be used from most internet connections
Features of hosted voice
Cloud based Service
No need for a physical phone system in the office or on-going maintenance agreements.
Web based
Portal access for administrator and employees.
Costs
Cheaper call charges compared to traditional lines and services.
Free inter-site calls
Free calls between your sites and connected offices.
Future proofed
No need to upgrade your phone system again. Our service and pricing is based on continual updates and improvements.
Reliability
With in-built disaster recovery options to keep your services live.
Mobility
Accessible on multiple mobiles, tablets, desktops and laptops.
Interactive Voice Response (IVR)
Ability to build menu based call control platforms and call routing through your business.
Quality
Able to prioritise call traffic over data services.
Voicemail to Email
Voicemails can be automatically emailed to your device.
If you have any questions or would like to explore our hosted phone systems, please Contact Us for a no obligation call.
