Data solutions tailored to you
There has never been an easier way to create superb bespoke CRM and database solutions, from simple order processing to full integrated systems running on your website.
Every business depends on data, but the way you manage, store, and access that information can make all the difference to your efficiency and growth. At Serif, we make it easier than ever to create and manage bespoke databases and customer relationship management (CRM) systems that are tailored to your needs.
From simple order processing tools to fully integrated multi-user systems that support your website and global operations, we design solutions that are secure, scalable, and built around your organisation. Whether you need an internal database, a web-accessible platform, or a custom CRM designed to improve customer engagement, we ensure that your business has the tools it needs to succeed.
Contact us to to discuss how we can tailor an affordable solution for your business. From intranet and internet databases to advanced CRM platforms, we’ll help you unlock the full potential of your data while building stronger customer connections.
Flexible systems for any business
Databases are at the heart of modern business processes. They streamline the way you manage customer information, orders, projects, and internal workflows. Our systems are built to match your exact requirements. If you prefer to configure your own, we provide the tools to let you take control. Alternatively, our experienced team can design and build systems to your precise specification.
Over the years, we have successfully delivered solutions ranging from single-operator data manipulation tools to large-scale multi-user systems for major companies. No matter the size of your organisation, our bespoke approach ensures your system is intuitive, efficient, and ready to grow with your business.
Bespoke CRM systems
Alongside database development, we also create custom CRM solutions tailored to the way you work. A CRM system is far more than just a digital address book. It’s a powerful tool that centralises customer information, manages sales pipelines, tracks communications, and helps you build stronger, longer-lasting relationships with clients.
Our bespoke CRM solutions are designed specifically for your organisation — not a “one-size-fits-all” template. Whether you need a simple tool for managing leads or a comprehensive platform that integrates with your website, marketing campaigns, and customer support functions, we build a CRM that fits seamlessly into your operations.
Benefits of a bespoke CRM include:
Centralised customer data – accessible to your whole team in one place.
Improved sales tracking – monitor leads, deals, and conversion rates.
Enhanced communication – keep a full history of interactions with clients.
Marketing integration – link campaigns directly to customer records.
Custom workflows – designed around how your business actually operates.
Bespoke databases
By combining bespoke databases with tailored CRM systems, we provide complete solutions that not only store and organise your data but also help you act on it to improve sales, service, and customer satisfaction.
Intranet database solutions
For businesses looking to streamline internal operations, we design and install intranet database systems that operate within your private network. These solutions provide a secure and efficient way to manage information without relying on external connections.
Whether you need an intranet database for HR, order management, or inventory tracking, our systems are designed for reliability and ease of use. Because they operate inside your infrastructure, intranet databases deliver speed, security, and control.
Internet database solutions
Modern businesses increasingly need access to data from anywhere in the world. That’s why we also provide internet-accessible database systems. Running directly from your website’s HTML pages or through a TCP/IP connection to our internet FileMaker servers, these systems allow you to add records, update information, and even upload media such as pictures and videos in real time.
Internet databases are ideal for organisations with multiple sites, remote workers, or international operations that require data to be updated instantly across locations.
FileMaker Pro
Database management for iPad, iPhone, Windows, Mac and the web.
FileMaker Pro is powerful, easy-to-use database software that helps you and your team get any task done faster. Millions of people in business, government and education use FileMaker Pro to effortlessly manage all their information on iPad, iPhone, Windows, Mac and the web.
Web Development
Laravel is a web application framework with expressive, elegant syntax.
A modern data platform with PHP & Laravel running in the cloud can give you the ultimate bespoke database many companies need. Using off-the-shelf packages usually mean you have to change the way you work. We make the system work for you!
Security & advanced features
Security is a top priority. We include advanced features such as user permissions, audit logs, and access restrictions, so you can control exactly who has access to sensitive information.
This flexibility allows you to meet compliance requirements while keeping your systems easy to use. With role-based access and detailed tracking, you’ll always know how your data is being used and by whom.
Why choose our services?
Bespoke development – solutions designed specifically for your organisation.
CRM systems – built to strengthen customer relationships and improve sales.
Intranet and internet options – access data securely, wherever you are.
Multi-user scalability – from small teams to enterprise-level companies.
Rich media support – upload and manage files, videos, and more.
Advanced security features – protect your most valuable asset: data.
Affordable, tailored solutions
We believe that bespoke databases and CRM systems should be accessible to businesses of all sizes. Our solutions are flexible and cost-effective, with options to fit your budget while still providing enterprise-level functionality. Your data and customer relationships are the foundation of your success. Make sure they’re managed effectively with Serif.
Whether you’re looking for a simple order processing tool, a powerful intranet database, or a fully integrated CRM that manages customers worldwide, we can design and install the right system for you.
Contact us to to discuss how we can tailor an affordable solution for your business. From intranet and internet databases to advanced CRM platforms, we’ll help you unlock the full potential of your data while building stronger customer connections.
