Serif System Status

Our online knowledge base is there to give you access to immediate help for the most asked for queries, with our new 24/7 support service, real-time system status alerts and downloadable user guides we hope to make our overall support second to none.

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Serif Hosting Service Status: Mail issues with Pi Secure mail platform ETA for fix 13:10

Log Entry 1000012014 (Status Feed)
Wednesday 22nd May 2013 1:09PM

Websites hosted on Windows server 213.171.218.28 will currently be unavailable. We currently have engineers looking into this issue as a matter of priority and we apologise for any inconvenience this may cause.Websites hosted on Windows server 213.171.218.28 are now online. Our engineers will continue to monitor the server to ensure services remain ac... [read more]

Where is the Microsoft Download Manager? (PCFella > Quick Fix Blog)
Tuesday 5th February 2013 3:09PM

I left the computer in the office downloading from the MS Technet Centre and when I returned from lunch just 500mb of my 8gb of files had come down, my PC was suffering from man-flu that day so I restarted it and went to resume my downloads. Or at least I would have resumed my downloads if I could find the download manager that Microsoft helpfully insta... [read more]

Saving space in the WINSXS Folder (PCFella > Quick Fix Blog)
Wednesday 26th September 2012 4:42PM

Saving space in the WINSXS Folder Are you running out of disk space on your computer, try running the TreeSizeFree utility on my free downloads page, this utility will highlight your larger folders, but that's not the end of the problem, it usually is just the start of the process in gaining space. One problem that looks to be infuriating man... [read more]

Cant activate Windows 8 Pro or Enterprise (PCFella > Quick Fix Blog)
Wednesday 8th August 2012 3:17PM

Windows 8 Pro and Enterprise won't activate Windows 8 went RTM in August 2012 So I downloaded Windows 8 Enterprise from my Microsoft TechNet subscription, however, during and after installation is didn't ask me for my activation key. This is fine until you try to change and account details, then you will get messages stating that you can'... [read more]

Dealing With Computer Issues Related To Antivirus Programs (PCFella > Quick Fix Blog)
Monday 28th March 2011 4:26PM

Dealing With Computer Issues Related To Antivirus Programs A virus is one of the most common reasons for computer problems. Every year billions of pounds and millions of hours of hard work is lost to these malicious pieces of code. This is one of the reasons why it is highly recommended that you must never operate your computer without installing a reli... [read more]

Guidelines to Follow When Faced with Windows PC Errors (PCFella > Quick Fix Blog)
Monday 28th March 2011 4:24PM

Guidelines to Follow When Faced with Windows PC Errors Are you troubled because of recurring computer errors? Do you hate spending a lot of time figuring out what has gone wrong? Are you tired of chasing computer experts for a permanent solution to these errors? We have all been in these types of situations at some point. While it can be said with c... [read more]

Steps to handle Computer Errors related to compressed files (PCFella > Quick Fix Blog)
Thursday 21st October 2010 8:05PM

Steps To Handle Computer Errors Related To Compressed Files Compressed files are used for a variety of reasons, ranging from transferring of data to storing installation files of an application. But one common need forms the basis of why we use compressed files - the need to shrink large amounts of data into a smaller size. In this article, we discuss 3... [read more]

Computer File Extension Basics - What you should know (PCFella > Quick Fix Blog)
Thursday 21st October 2010 8:03PM

Computer File Extension Basics, What You Should Know Every software uses innumerable files and various different file extensions. The purpose of this article is to provide answers to frequently asked questions related to file extension issues that you may come across. Question #1 - I am using the Windows operating system and have received a file with th... [read more]

Steps To Combat EXE Errors Related To Antivirus Programs (PCFella > Quick Fix Blog)
Thursday 26th August 2010 10:49PM

Steps To Combat EXE Errors Related To Antivirus Programs Today, antivirus programs are a necessity, a fact no one can deny. However, just like antivirus programs are important, it is equally important to choose the right antivirus programs. When it comes to antivirus programs, two statements hold true - not all antivirus programs are equal, and the soft... [read more]

Quick fixes for Computer application errors (PCFella > Quick Fix Blog)
Thursday 26th August 2010 10:44PM

Quick Fixes For Computer Application Errors Most errors that occur on a Windows PC can be safely classified into two categories - hardware errors and application errors. In general, application errors are less trouble to resolve than hardware errors. Most application errors occur due to small issues and are much easier to troubleshoot than errors relate... [read more]

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