New SSL Mail Settings

Thank you for contacting Serif Systems Ltd!

We are planning to switch off CRAM-MD5 support, in-line with industry standards. To provide you with additional time to make the change, we will not switch off CRAM-MD5 support until the 25th February 2016. You must update your mail account, to improve your email security and to continue using your mailboxes after this date.
 

General settings

If you are not using these common products, here are the generic settings you will need to use.
You will no longer be able to use mail.domainname or smtp.domainname as your incoming and outgoing server hostname.


Incoming email

Setting Value
Server Hostname mail.livemail.co.uk
Authentication Type SSL or TLS
Authentication Method  Normal Password
Port Number 995 (POP) or 993 (IMAP)


Outgoing email

 

Setting Value
Server Hostname smtp.livemail.co.uk
Authentication Type SSL or TLS
Authentication Method  Normal Password

Port Number

465

Please change your email settings as below or use the specific instructions for your email client software


We have produced several guides on how to reconfigure the more popular software and devices to use SSL. Each will guide you through the reconfiguration step-by-step.

 

Windows Mac Mobile
Outlook 2016 Apple Mail Android
Outlook 2013 Outlook 2011 iOS 9