Serif Knowledge Base

Our online knowledge base is there to give you access to immediate help for the most asked for queries, with our new 24/7 support service, real-time system status alerts and downloadable user guides we hope to make our overall support second to none.

Online Support:

Knowledge Base Service Status Support Centre

See below

Click here Open a Support Ticket click here


Knowledge Base

The knowledge base service will be changing regularly over the next two months as we supply more articles and new search facilities.

How to add email account on your PC/Mac or mobile

Please choose your email client from the list below to download the help sheet:

PC Mac Mobile
Microsoft Outlook 2003 Apple Mail iPhone
Microsoft Outlook 2007 Microsoft Entourage Windows Mobile 6
Microsoft Outlook 2010 (Exchange) Microsoft Outlook 2011 (Exchange) Android
Exchange Mailbox Instructions
Advanced Mailbox Instructions


These settings are specific to our systems, the servers and some settings will not be applicable for some users, if you are in doubt and you are a customer of SerifNet then please contact us for clarification before carrying out any of the above instructions.

How to use Mail Form scripts on Serif hosting:

You can see examples by clicking here

How to use MySQL Serif hosting:

You can see more by clicking here