Hosted Telephony & Voice Services

Cloud Hosted Phone Systems

Our Voice Services cater for single site and national multi-site clients, we specialise in voice over IP and data solutions. We provide a consultancy service to help you understand the different types of voice solutions for your business. Our solutions can enable our clients to:

  • Take advantage of significant costs savings on calls
  • Create virtual office and remote office environments
  • Provide free inter-site calls between sites
  • Transfer calls to different devices – handset to mobile
  • Enable remote working environments and expansion
  • Record all calls inbound and outbound
  • Have your voice mails delivered by email
  • Provide non-geographic numbers for technical support lines

With a choice of the latest handsets and mobile device applications, hosted voice has quite a few benefits to your business.

Benefits to your Business

• Cost Savings – Simplied costs, cheaper call charges, inclusive minute bundles
• Fixed Costs – Minimal CAPEX. Fixed monthly OPEX
• Scalability – Provides flexibility for increased and decreased levels of users
• CRM Integration – Connect to your CRM and enable click to dial services
• Remote Working – Add remote sites with PBX like services for a fraction of the cost
• Disaster Recovery  & Resilience – Provides inclusive disaster recovery options to maintain communication into your business at all times
• Administrator Access – Web Portal based management control centre for IT managers and Administrators for immediate adds, moves and changes
• Reporting & Statistics – Visibility of all inbound and outbound call statistics on a per user / per department detail
• Number Portability – Maintain all the same numbers
• Call Recording – Recording of all inbound and outbound calls with cloud and local storage
• Plug and Play – Pre-Configured handsets that can be used from most internet connections

 

Features and Benefits of Hosted Voice

• Cloud based Service – No need for a physical phone system in the office or on-going maintenance agreements.
• Web based – Portal access for administrator and employees.
• Costs – Cheaper call charges compared to traditional lines and calls services
• Free inter-site calls – Free calls between sites and connected offices
• Future Proofed – No need to upgrade your phone system again. Our service and pricing is based on continual updates and improvements.
• Reliability – With in-built disaster recovery options to keep your services live.
• Mobility – Accessible on multiple devices – Mobile Phones, Tablets, Desktops and Laptops
• Interactive Voice Response (IVR) – Ability to build menu based call control platforms and call routing through your business
• Quality – Able to prioritise call traffic over data services
• Voicemail to Email – Voicemails can be automatically emailed to your device

For more information Contact Us